Managing Change

Organisations are constantly facing change, for example a restructure, a merger, downsizing or the installation of new technology. Any change in an organisation can cause disruption and difficulties. However, by understanding the change process, and the different ways people react to change, it becomes easier to adapt and to  deal with change successfully.

Learning Objectives

• To develop people’s understanding of the change process, so they understand their own reactions to change. 
• To provide some practical ‘tools’ to help cope with change. 

Course Content

Why is change necessary?

• Understanding the reasons for change 

The change process

• How does change happen?

Responses to change

• The change curve 

Managing Change

• The change toolkit